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Merchant Policies

Processing time
Processing notes

Digital files are typically delivered instantly or within 24 hours. Puppy applications and guardian inquiries will receive a personal response within 2–5 business days. Thank you for your patience!

Payment options
Payment methods accepted
Payment notes

Secure checkout is available via Stripe using card, Apple Pay, or Google Pay. All deposits, digital items, and service fees are final and non-refundable. If you have any questions before completing your payment, please don’t hesitate to reach out to us first!

🏡 Cottage Visitors